Park-N-Go is committed to providing top-quality accessible parking at Dayton Airport. However, if you experience any issues with handicap-accessible parking, it’s important to know how to report them. From parking spot issues to shuttle concerns, here’s a guide on how to report problems so Park-N-Go can address them promptly and improve your experience.
Report Issues to the On-Site Office
The quickest way to report an issue is by visiting Park-N-Go’s on-site office. The office is located near the parking lot, and staff members are available to help with any problems you encounter. If you experience issues with parking, shuttle service, or need extra assistance, simply speak with a team member, who will work to resolve the issue.
For example, if your reserved accessible parking space isn’t available or you need more help with luggage, the staff at the office can address these concerns right away. Reporting issues in person allows the team to find solutions on the spot, ensuring that your needs are met before you continue your journey.
- Visit the on-site office: Speak with Park-N-Go staff directly for fast assistance.
- Immediate help: Team members are available to resolve issues and offer support.
- Quick solutions: Addressing concerns on-site allows you to get help right away.
Reporting issues at the office helps ensure a smooth experience from the start of your trip.
Call Park-N-Go’s Customer Service Line
If you aren’t near the office or need help after leaving the parking lot, you can call Park-N-Go’s customer service line. The team is available to assist with any issues you may have, from parking accessibility to shuttle concerns. The customer service number is listed on Park-N-Go’s website. By calling, you can get instructions or arrange for additional assistance when you need it.
This option is especially helpful if you’re already at the airport and realize you’ll need more support on your return. The customer service team can make arrangements in advance to ensure everything goes smoothly when you return.
- Convenient phone support: Call customer service for help, even if you’re already at the airport.
- Detailed assistance: Phone representatives can guide you or connect you with on-site staff.
- Help anytime: Reach out whenever you need support, no matter your location.
Send Feedback via Email for Future Improvements
If you have suggestions or non-urgent concerns, emailing Park-N-Go is a good option. By sending an email to us at Info@DaytonParking.com, you can provide feedback that Park-N-Go can use to improve services. Whether you have ideas for amenities or feedback on shuttle service, your input helps Park-N-Go enhance its offerings.
Emailing feedback is helpful for comments that don’t require an immediate response but can lead to future improvements. Park-N-Go values customer feedback and takes suggestions seriously.
Tips for Reporting Issues Effectively
- Be specific: Provide details about the issue, whether it’s related to parking, shuttle service, or staff assistance. Clear details help the team understand and address the problem.
- Report promptly: If possible, report the issue as soon as it happens. Quick reporting allows staff to respond right away.
- Share suggestions: If you have ideas for improvement, share them! Park-N-Go appreciates feedback and uses it to enhance the customer experience.
Why Reporting Issues Helps Improve Park-N-Go’s Services
Reporting issues with handicap-accessible parking helps Park-N-Go improve its services and provide a better experience for all travelers. By addressing your concerns, Park-N-Go can make changes that benefit all customers and ensure a high standard of service.